Answering Services for Medical Lawyers
As a medical attorney, you handle in-depth cases, and you may not have time to answer the phones. If you need extra support to keep adding clients to your roster without sacrificing your focus, AnswerHero™ makes it possible.
AnswerHero Provides Virtual Receptionist Services
Virtual receptionist services take a brand-focused approach to call answering. Create custom greetings for our agents to use and build in-depth instructions for different types of calls. Medical lawyers often choose virtual receptionist services when they lack a receptionist in the office. Our agents help create a consistent, recognizable presence over the phone, so your clients connect with your business.
The Advantages of Answering Services for a Medical Attorney
Your law office can utilize many of the benefits with call answering and virtual receptionist services.
Improve Lead Generation
A busy phone line often leads to missed calls, and your voicemail may not be as helpful as you think. A first-time caller is more likely to take their business elsewhere when greeted with a voicemail recording, and you may miss out on potential business as a result. Your leads need to interact with a person during that first call to know they're getting somewhere. Answering services make that happen.
Call agents can perform the same function as your voicemail by taking messages, but it can wildly improve the first impressions of your callers. They get to speak with a human right away, and your law office generates more leads in the long term, reducing the cost of losing an opportunity.
Boost Productivity
As a medical lawyer, you have many responsibilities, and trying to balance phone calls with client work can interrupt your flow, and your productivity can be affected. Call answering services minimize distracting phone calls, so you can give your clients the attention they need. When you have more time to be productive, your clients will feel the positive effects.
Increase Efficiency
Call answering services create a central hub for all phone calls, making the call process more efficient overall. Our call agents field potential clients based on your requirements to get them qualified as soon as possible. If your client needs to set an appointment, a call agent adds it to the calendar how you want them added. If your clients need to leave a message, our call agent can take note of that message and relay that to you. Overall, you minimize transfers, and your callers stay on the phone for less time.
Our Client Testimonials
"We never imagined that using an answering service could be so good for business. We've been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with"
"I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for great value.
I am very pleased with the responsiveness and attention to customer details."
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company's needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone who is looking for a professional and effective company.
AnswerHero has managed our overflow and after-hours calls for the past 2 years and exceeded expectations. We manage over 1,800 rental units and they handle calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero's because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Change the Way You Take Calls With AnswerHero™
With AnswerHero™, you answer every call, every time. Our solution helps you experience the full benefits of a professional answering service.
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100% Bilingual Answering & Translation
As a medical lawyer, you work with clients from all types of backgrounds, including Spanish speakers. Be sure you can communicate with your Spanish-speaking clientele.
Our call answering services are 100% bilingual, meaning you don't have to pay extra to talk to all your clients. Our agents are ready to answer every call in English or Spanish, as the caller requires. Plus, our agents can be translators for your team. If they transfer a call to you or another staff member, they'll stay on the line to facilitate the conversation as needed.
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Advanced Features
At AnswerHero™, we've designed our call answering services to give your law office everything it needs to succeed. With various advanced features, our call agents ensure every caller gets support and feels heard. Some of our key services include:
- Message taking
- Urgent call answering
- Call transferring
- Appointment setting
When our agents assist with these core processes, your attorneys have the time to work hard on cases and deliver for your clients.
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24/7/365 Operation
Partnering with AnswerHero™ helps you focus during office hours and gives your clients someone to call when your office isn't open. Our call agents operate 24/7/365 to take calls outside of business hours, on weekends and on holidays. Never miss a call again, and come back to your office with a list of messages and appointments from when you were away.
Additionally, we provide disaster recovery support. If your office becomes unavailable during a natural disaster or other unexpected event, our professionals will continue to answer the phone and keep your callers informed.
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No Contracts Involved
Call volumes change throughout the year, so AnswerHero™ doesn't require any service lock-in when you sign up. No contract means no long-term commitment. Work with us monthly to figure out the level of service you need and adjust your plan as call volumes change.
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User-Friendly Web Portal
You deserve to be connected to call activity, even when you're not answering the phone. When you sign up, you gain access to our intuitive web portal. Here, you'll find call activity from our agents, including calls answered, messages taken and appointments scheduled. The interface is designed for easy navigation, and you can use it on any internet-connected device.
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Fast Onboarding
A busy phone line demands a fast solution. AnswerHero™ has a quick and easy onboarding process to get our agents answering your calls as soon as possible. After choosing a plan and answering a few questions, you meet with our onboarding specialists for a 20-minute consultation where we discuss your requirements and find out how our team can work for you and your team. From there, you'll create instructions for our agents, and we'll forward your calls to our team so your business answers every call, every time.
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Flexible pricing Options
While you enjoy contract-free service, you also have access to multiple pricing plans. We've created these plans to ensure our call answering works for your office's unique needs. Each package comes with a preset amount of minutes for the month with a price per minute should you exceed your preset amount.
Every plan comes with bilingual answering services and 24/7/365 operation at no extra cost. Our starter plan has basic features, and all other plans offer advanced features. Not sure which plan is the best for you? Our team can help you find the right option based on your call volume.
