Spring has sprung and many people are heading to their allergists to find out how to get relief from their seasonal allergies.
Whenever the pollen count is high, allergist offices might see a sharp spike in call volume which might overwhelm regular staff.
When the phones start ringing, there’s no need to stress because with AnswerHero you can rest assured that all your calls will be answered in a friendly and professional manner. The AnswerHero team can help all patients:
- Potential patients call an allergist’s office for the first time in hopes of finding relief for their suffering.
- Current patients call the office to book or change appointments or ask questions.
- When a patient has an unusual allergic reaction, he or she calls the doctor for help and insight. Sometimes, these calls require urgent attention.
AnswerHero is the phone solution you’ve been looking for. Our virtual receptionists and call answering agents can take a significant load off of your office staff.
- We work with your calendar to set appointments so your schedule will work for you.
- You’ll experience fewer missed appointments, thanks to our patient reminder calls.
- Our team will take detailed messages that will help you work more time-efficiently.
- We are experts at handling urgent calls and will respond according to your directions. We can even route the call to you as needed.
- We provide live translation for those patients who don’t speak English.
When AnswerHero is handling calls for your office, your reception area will stay calmer and quieter. Patients will walk into a peaceful office setting, and they’ll be greeted by a receptionist who isn’t hurried by a ringing phone.
Choosing the Right Answering Service
A friendly live greeting reminds patients that their allergist’s office cares about them and their well-being. With AnswerHero, there’s always a professional on the other end of the line, no matter what time of day a call comes in.
Say goodbye to pre-recorded messages. These impersonal answering services don’t give clients the individualized attention that they count on.
Whether patients call during business hours or after your office is closed, AnswerHero is there to answer the phone. Our virtual receptionists will treat each call with care and respect.
AnswerHero Can Help
An allergist’s office provides hope and relief to suffering patients. Help for allergies starts with a phone call, so the sooner patients can speak to a live receptionist, the better. With 24/7 service, AnswerHero is there for every call.