Winter is a busy time for your snow removal business. When a storm hits, you are called upon to clear roads, driveways, and parking lots of ice and snow.

No one wants ice or snow to keep them homebound. When the ground is covered, your customers want to schedule your removal services as soon as possible. Getting hold of you quickly will give your callers peace of mind.

A Busy Season

You can’t clear ice and snow unless you’re in your truck. Of course, if you’re out on the road, you can’t safely answer your phone.

 

Callers who are anxious for service won’t leave a voicemail. Instead, they’ll reach out to a different company.

Keeping your calendar full after a storm requires having a dedicated team to man the phones. The best way to ensure lead capture is to have a live person answer each phone call.

A Reliable Service

AnswerHero is the call answering service on which you can count. Our team is always ready to greet your callers with a friendly, professional voice.

No matter when callers dial your number, AnswerHero can take the call. We offer 24/7/365 service. Even if a winter storm hits on a holiday, your customers can talk to one of our team members.

We get the job done for your ice and snow removal business with:

  • Appointment Setting: We’ll look at your calendar and let clients know when to expect you.
  • 100% Bilingual Services: We help your callers in Spanish and in English.
  • Easy Access: By assigning you a free local phone number, we make it easy for clients to call.
  • Accurate Messages: Our virtual receptionists’ are experts at taking messages, and we deliver them through email, fax or SMS text.
An Essential Part of Your Team

For your business to be the best it can be, you must rely on teamwork. AnswerHero’s virtual assistants are always there to be part of your team. While you clear snow, they’ll provide invaluable customer service for your clients.

AnswerHero: the best bilingual answering service in the nation.