Our 24/7/365 availability, bilingual agents, and state-of-the-art technology will bring your customer service to the next level, giving you the upper hand needed to stay ahead of your competitors.
AnswerHero offers a variety of call answering packages, designed to
accommodate your unique customer service needs. Here is a complete list of our services:
Whether you own a small business, a start-up, or a multi-million dollar corporation, AnswerHero has the call answering solution to fit your needs.
To provide the highest quality bilingual answering service that helps grow your business by leveraging the very best in training, state-of-the-art technology, and a collaborative engagement with all our customers: big or small.
To level the playing field for small and medium-sized business by allowing them to access the scale, efficiency, and always-on nature of having a center for a reasonable price.
Your customer’s experience is our #1 priority. Each and every one of your customers will be treated with the utmost respect, empathy, and efficiency. We will never let you down on purpose but if we fall short, we will do everything in our power to make things right.
We use the latest technology and industry-standard call answering tools to ensure that our services are scalable, secure and reliable. We have our own redundant, load-balanced infrastracture with 99.9% uptime – so you never have to worry about any interruptions.
We hire only the best agents, who we consider to be our greatest asset. They are professional, courteous, and well-versed in numerous industries such as healthcare, law, finance, insurance, real estate, and so much more.
Our agents and live virtual receptionists receive extensive training before picking up any calls. They are tested on their knowledge of industry-specific benchmarks, customer service best practices, and language skills. This means that your business will be represented in the best possible light, consistent with your brand and image.
At AnswerHero we are here to help you run your business without limits. We are a multi-industry live answering solution. All of our agents are trained to handle calls from different verticals such as healthcare, legal, real estate and many more.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Contact us today or review our service plans to and discover why we are the perfect choice for your 24-hour call answering service needs.
Contracts and No Hidden Fees
We Answer Your Calls All Year Around
Bilingual Agents
