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Whether you run a large company or a small business, call routing services can be very helpful. Taking calls can take up all your time if you try to do it all yourself. This sort of service handles incoming calls for your company and routes customers to the appropriate team member. Using phone routing provides…

When you have a question or concern for a business, you do not want the answering system to put you on hold. The prospect of bouncing from one representative to another is also frustrating. Well-designed call routing service provides better customer service while utilizing your staff efficiently. What Is Phone Routing? Years ago, incoming phone…