Customer Service Support Assistance Service Help Guide Concept - build trust and credibility

Building Trust And Credibility With Your Customers

Sales professionals know all too well how important it is to build trust and credibility with potential customers. In fact, many would argue that these two factors are some of the most important elements in the sales process. After all, if a customer doesn’t trust you, they’re not likely to do business with you. And…
Read More
Account manager listening to her colleague about handling irate customers

How to Deal With Difficult Customers

One of the biggest challenges you’ll face as a business owner is dealing with angry callers and irate customers. No matter how frustrating it is to deal with difficult customers, it’s important to remember that they are the lifeblood of your business. Without them, you wouldn’t have a business at all. This article will give…
Read More
Quaint Hudson

Call Answering Services for Small Businesses

In a perfect world, small businesses would be able to keep up with their phone lines, attend to every call that comes through, and never miss a beat. However, the lack of manpower and resources often makes this impossible, especially when business owners are also in charge of managing day-to-day operations. Fortunately, there are answering…
Read More
Receptionist Job Description How to Be a Good Receptionist

How to Be a Good Receptionist

Are you trying to land a new job as a receptionist? Do you know which skills for receptionist are vital for this position? Maybe you’re looking to hire one, but you’re not exactly sure what to look for?  Whether big or small, every business that wants to look professional needs to have a receptionist. Essentially,…
Read More
Get rid of your voicemail

4 Reasons to Dump Your Voicemail

Here are 4 reasons to leave your voicemail behind so you can capture more leads and convert more customers. “Your call has been forwarded to an automated voice message system, please leave a message after the tone.” 8 out of 10 callers will not leave a voicemail. Congratulations, you just lost 80% of potential sales!…
Read More
Team Meeting - Strategist

New Year, New Leads: 7 Lead Generating Tips for 2019

Speaking from experience, trying to find the right formula for a perfect lead generation strategy takes time and experimentation. With the new year in full swing, there is no better time to start developing and testing strategies to help generate new leads and grow your business in 2019. Here are some quick lead-generation tips that…
Read More

Have Questions? Give us a call