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Virtual support services are an ever-growing industry as more companies need professional help to run at a price that works for their budgets. While these virtual services extend to a variety of skills, two common roles are virtual receptionists and virtual assistants. These two roles may have some similarities, but each offers its own set…

When it comes to legal answering services, there’s no question that AnswerHero and Ruby are two of the most prominent names in the industry. Both companies are trusted by powerhouse brands, have been around for years, and employ some of the best virtual receptionists in the business. However, while both AnswerHero and Ruby offer quality…

With so many businesses now operating online, it’s no surprise that some are ditching their traditional receptionists in favor of virtual receptionists. In fact, virtual receptionist services are on the rise, with more companies opting for this type of service than ever before. If you are also caught in between the decision of whether to…

In a small firm, a virtual law office receptionist will do wonders. Besides freeing up time, they can screen calls, help with follow-up, manage your schedule and, with the right service, collect missing payments. Receptionist Service Basics Your firm can hire a full-time receptionist, but if your firm takes this route, you will be looking…