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Virtual receptionist putting his headset on

How to Sound Like a Professional When Talking to Customers

Taking phone calls is a core responsibility for many companies, but these calls are different from the catch-ups you have with friends and family. They require professionalism. If you’re new to the world of professional phone calls, learning how to sound confident on the phone and interact with clients or customers is a powerful skill. …
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Crafting a Voicemail Message

Crafting a Perfect Business Voicemail Greeting

As a business owner, how often do you find yourself leaving voicemail messages for clients or customers? Some businesses certainly leave them more than others, but they all have one thing in common — they set the tone for communication with your clients. If you leave a voicemail message that comes off as unprofessional, your…
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