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Missed Calls Business Effect

How can Missing Calls Affect and Benefit your Small Business

You are sitting in your office, going through important files, following up on a client, in a deep concentration state. Suddenly the phone rings, it’s a potential new customer that needs you. You have two options: a quick answer without paying much attention to that new business possibility or putting down anything you are working…
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Happy Call Center Agent Working on Support Hotline in Office.

5 Advantages of Using Call Routing Service

Whether you run a large company or a small business, call routing services can be very helpful. Taking calls can take up all your time if you try to do it all yourself. This sort of service handles incoming calls for your company and routes customers to the appropriate team member. Using phone routing provides…
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