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Happy Call Center Agent Working on Support Hotline in Office.

5 Advantages of Using Call Routing Service

Whether you own a small business or a multinational company, there’s a very high chance that you rely on phone calls to communicate with customers and clients. Unfortunately, there are times when managing phone calls can be extremely difficult and time-consuming. This is where a call routing service can be extremely beneficial. Call routing is…
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Missed Calls Business Effect

How Can Missing Calls Affect Your Business?

You are sitting in your office, going through important files, following up on a client, in a deep concentration state. Suddenly the phone rings, it’s a potential new customer that needs you. You have two options: a quick answer without paying much attention to that new business possibility or putting down the thing you are…
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