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Are you looking to take on new team members to strengthen your lines? Maybe you’re worried that you’ll make the wrong choice? There are a few qualities of a good employee that should stand out to an employer or hiring manager when choosing the right person for a role or raise. Finding the right people…

Growing a small business takes a lot of hard work. Wearing all the hats can be exhausting and often leaves little time to focus on the big picture. Not to mention that it becomes counterproductive to try to do everything yourself. A business answering service One of the most important, but often overlooked investments a…

Motivating employees, keeping them satisfied, and remaining happy at their job is instrumental in taking your company to the next level and reaching its full potential. A happy team can get more stuff done at an efficient pace, all while representing your brand in the best possible light. Your role as a CEO, manager, or…

Are you a small business owner who feels like there are never enough hours in a day? Are you struggling to complete urgent and important tasks that are critical to your business success? If you answered yes to either of these questions, then it’s time to start implementing some time management strategy into your daily…

Competition is fierce in today’s fast-paced consumer culture, and customers have high expectations when it comes to service. With so many choices available, they can—and will—take their business elsewhere if they feel like they’re not getting the treatment they deserve. That’s why it’s more important than ever to constantly improve customer service skills and create…

Whether you own a small business or a multinational company, there’s a very high chance that you rely on phone calls to communicate with customers and clients. Unfortunately, there are times when managing phone calls can be extremely difficult and time-consuming. This is where a call routing service can be extremely beneficial. Call routing is…