Who’s Calling Your Legal Services Business After Closing?
As the legal landscape continues to evolve, so does the way potential clients find and connect with your practice. Gone are the days when people will line up outside your office, waiting to sign a contract or hire you for their case. With so many options and resources available online, clients are now more empowered than ever to choose a lawyer that’s right for them. A reliable legal answering service can help you bridge the gap between the way things used to be and the way they are now, by providing a live, human voice to answer your calls and open up new opportunities for your business.
If you are wondering who could be calling your business after hours, the answer is very simple: someone who needs urgent legal assistance and doesn’t know where else to turn. By having a live person available to answer their call, you can put them at ease and build the trust that’s necessary for a successful client-attorney relationship. This human connection can mean the difference between a one-time client and a lifelong customer.
People Who Need Legal Assistance After Normal Business Hours
There are many reasons why someone might need to get in touch with a lawyer outside of regular business hours. Here’s a list of people who might need to reach you after hours:
Victims of Domestic Violence
If you specialize in family law or represent victims of domestic violence, it’s important to have a way for people to reach you outside of normal business hours. Many times, these cases involve situations where people need immediate assistance. By having a legal virtual receptionist available to answer your calls, you can ensure that your clients will always be able to reach you when they need you the most.
People Involved in Car Accidents
Auto injury lawyers know how crucial it is to be available for their clients 24/7. Accidents can happen at any time, and often, the people involved are in shock and not thinking clearly. They may not know what to do or where to turn for help – and that’s where you come in. By hiring a law firm answering service like AnswerHero, you can give car accident victims the guidance and support they need to get through this difficult time.
Tenants Being Evicted from Their Home
Landlords often try to evict tenants illegally, and many times, they do so outside of normal business hours. This can leave tenants feeling scared and alone, with nowhere to turn for help. If you represent tenants in these kinds of situations, you must be available for them at all hours of the day. That way, you can provide them with the legal assistance they need to fight back against their landlord and stay in their home.
Anyone Facing Criminal Charges
If you specialize in criminal law, it’s crucial for your clients to reach you at any time – day or night. Often, people who are facing criminal charges are taken into custody outside of normal business hours. This can leave them feeling scared and unsure of what to do next. By having a 24/7 lawyer answering service in place, your firm will be top of mind when they need legal help the most.
DUI Suspects
Driving under the influence of drugs or alcohol is a serious offense and one that can lead to jail time. If you specialize in DUI law, you need an open line of communication at all times for potential clients to reach you after they’ve been arrested. That way, you can provide them with the legal assistance they need to protect their rights and prevent them from going to jail.
Never Miss a Call With 24/7 Live Receptionists from AnswerHero
No matter what type of legal assistance you provide, you need to be available for your clients at all times. Not only this ensures that you don’t miss an opportunity to help someone in need, but it will also build trust and rapport with your clients. If you are looking for a 24/7 answering service for lawyers, AnswerHero offers quality and affordable bilingual legal answering services for attorneys and law firms of all sizes. Sign up for a free trial today and discover why AnswerHero is the leading provider of law firm virtual receptionist services in the United States.
