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Who’s Calling Your Legal Services Business After Closing?

As the legal landscape continues to evolve, so does the way potential clients find and connect with your practice. Gone are the days when people will line up outside your office, waiting to sign a contract or hire you for their case. With so many options and resources available online, clients are now more empowered…
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Can AnswerHero Really Save Me Money on My Legal Business Calls?

It’s no secret that running a law firm can be expensive. From office rent and staff salaries to marketing costs and other miscellaneous fees, there are a lot of things that can easily eat into your bottom line. One area that can be a significant drain on your budget is the way you manage your…
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How Utilizing A Customized Call Answering Service Can Benefit Your Law Firm

Client satisfaction and retention are two of the most important aspects of running a successful law firm. Answering incoming phone calls promptly and courteously is a major part of building strong client relationships, but it can be difficult to do this when you’re trying to juggle multiple cases at once. This is where a customized…
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Improve Your Client Follow-Up Process With Legal Virtual Receptionists

A recent study showed that 42% of the time, it takes more than three days for lawyers to respond to their clients’ messages – whether it’s via voicemail or a submitted online contact form. Not only is this frustrating for clients, but it can also lead to lost business opportunities and even a tarnished reputation…
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The Right Touch for Your Legal Business Calls

Based on a recent study by the ABA Law Practice Division’s Social Media, Legal Blogs, and Websites Committee, 91% of callers who tried reaching out to law firms failed to speak to an attorney while 32% of calls went straight directly to voicemail. This only shows that there is a huge gap between the legal…
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How Using AnswerHero Can Help Attorneys Focus on Billable Hours

Running a successful law firm means more than just knowing the law inside and out. Managing clients, marketing your firm, and other administrative tasks can easily overrun your day with little time left to earn money from billable hours. Unfortunately, many law offices fall victim to the pitfalls of inefficient time management by wasting valuable…
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