Businesswomen using a megaphone to magnify her voice - human answering service

Why the Human Voice is Your Most Powerful Business Tool

Written communication in the form of emails has long been the default mode of business communication. It’s efficient, easy to track and store, and generally universally accepted. But there’s one big problem with written communication – it’s easy to misinterpret. A human answering service adds that personal connection in communications that ensures the caller that…
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Professional Attributes 7 Qualities of a Good Employee

7 Best Qualities of a Good Employee

Are you looking to take on new team members to strengthen your lines? Maybe you’re worried that you’ll make the wrong choice. There are a few qualities of a good employee that should stand out to an employer or hiring manager when choosing the right person for a role or raise. Finding the right people…
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Professional assistance from virtual receptionists

Are Traditional Receptionists Being Replaced by Virtual Receptionists?

With so many businesses now operating online, it’s no surprise that some are ditching their traditional receptionists in favor of virtual receptionists. In fact, virtual receptionist services are on the rise, with more companies opting for this type of service than ever before. If you are also caught in between the decision of whether to…
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Account manager listening to her colleague about handling irate customers

How to Deal With Difficult Customers

One of the biggest challenges you’ll face as a business owner is dealing with angry callers and irate customers. No matter how frustrating it is to deal with difficult customers, it’s important to remember that they are the lifeblood of your business. Without them, you wouldn’t have a business at all. This article will give…
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Reasons to Consider Bilingual Answering Services

Top Reasons to Consider Bilingual Answering Services

By having a bilingual answering service, you can provide your Spanish-speaking callers with the same level of customer service that you provide to your other customers? There are many reasons to consider bilingual answering services. Are you an attorney who wants to expand your legal services to the Spanish-speaking community? Do you run a medical…
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answering service for realtors

24/7 Call Answering Services For Realtors

Why Should Agents Use a Telephone Answering Service for Realtors? The real estate industry is a highly competitive field that requires a lot of time, dedication, and hard work. Any answering service for realtors should be able to efficiently handle phone calls and appointment settings. Real estate agents are often required to juggle many different…
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