Improve Your Client Follow-Up Process With Legal Virtual Receptionists

A recent study showed that 42% of the time, it takes more than three days for lawyers to respond to their clients’ messages – whether it’s via voicemail or a submitted online contact form. Not only is this frustrating for clients, but it can also lead to lost business opportunities and even a tarnished reputation in the legal community. If you are struggling to keep up with client communications and you want a more efficient way to manage your workload, AnswerHero’s legal answering service is exactly what you need.

How Can AnswerHero’s Lawyer Answering Service Help You Improve Your Client Follow-Up Process?

One of the biggest challenges law firms face is client follow-up. It’s a common problem that lawyers and paralegals struggle with, whether it comes to setting up appointments, answering basic questions about their practice, or even collecting payments. The main problem is that attorneys are busy – they’re inundated with tons of paperwork and other administrative tasks, which leaves them with little to no time to spend on client follow-up.

AnswerHero’s legal virtual receptionist service is more than just a phone answering solution. It’s designed to help you streamline your client communications – giving you more time to focus on your caseload and provide top-notch legal services. Here are just a few of the many ways that AnswerHero’s answering service for law office can help you improve your client follow-up process:

Maintaining Consistent Phone Support

When you use AnswerHero’s law firm answering service, you can provide your clients with consistent, reliable phone support. This means that no matter what time of day or night it is, your clients will always be able to get in touch with a real, live human being who can answer their questions and address any concerns they might have. You’ll never miss a call with 24/7 live receptionists from AnswerHero.

Ironing Out Your Calendar Schedule

With so many cases to handle and administrative tasks to take care of, it’s no wonder that attorneys sometimes struggle with keeping their calendar schedules updated. AnswerHero’s answering service for lawyers can help you stay on track – ironing out your daily calendar to make sure that nothing falls through the cracks. This will make it easy for you to keep up with your clients and follow up with them promptly.

Taking Messages from Clients

Not all client questions require a response right away. Other times, your clients may just want to leave you a message with some basic details about their case or request an appointment. AnswerHero’s answering service for lawyers is designed with a message-taking feature, so you can address their concerns as soon as you’re available. You can opt to receive the messages via SMS, email, fax, or secure message.

Capturing Leads While You Sleep

With AnswerHero’s 24/7/365 law firm receptionist service, you can capture leads while you sleep – whether it’s after office hours, on weekends, or even on holidays. This means that you can keep your pipeline full of leads and at the same time, provide your existing clients with exceptional customer service. AnswerHero’s legal answering service makes it easy for you to capture and convert leads while you focus on addressing your caseload.

Integrating with Your Existing Systems

If you are using a CRM, calendar, or any other software to manage your daily operations, AnswerHero can seamlessly integrate with them – making it easy for you to stay on top of all client communications and follow up promptly with your clients and leads. AnswerHero’s phone answering service for lawyers is compatible with leading productivity software and online services in the market, such as Clio, Calendly, Google Calendar, Zapier, Zoho CRM, and more. 

Looking for the Best Virtual Receptionist for Law Firms?

If you are struggling to keep up with client communications and you want a more efficient way to manage your workload, AnswerHero’s legal answering service is exactly what you need. With a team of dedicated virtual receptionists standing by around the clock, you’ll never miss an important call or have to leave your clients waiting for a response for long. Schedule a free trial today and discover how AnswerHero can help streamline your client follow-up process and keep your legal practice running smoothly.