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Making the choice to use answering services and/or call centers may be the smartest business decision your company makes all year. However, many new business express concerns regarding the forwarding of calls to their answering services. This article discusses many common methods of call forwarding. Defining Call Forwarding Call forwarding, also referred to as call…

There are many reasons why a law office might consider contracting the services of a virtual receptionist: Regardless of the reasons that a firm might prefer to employ a virtual receptionist, one thing is sure and that is that a receptionist often is your firm’s first point of contact with a potential client. One can…

Table of Contents: Growing a small business takes a lot of hard work. Wearing all the hats can be exhausting and often leaves little time to focus on the big picture. Not to mention that it becomes counterproductive to try to do everything yourself. A business answering service for field services or other growing businesses helps lighten…

Being a doctor is a big challenge. Your brain and body need to be active at all times and ready for action at any given time because your patients’ health lies in your hands. This is why doctors are passionate about their service and passionate about life. The best doctors can be quantified by the…

As a professional representing a company, it is your job to take note of proper form in all your messages with clients. There may be a few days throughout the year when you feel that you simply do not want to deal with your more difficult clients. You still must find a way to appear…

Call answering services provide a valuable aspect of protecting the public during disasters. These types of facilities exist for the purpose of connecting individuals who are trying to reach businesses with employees who are trained to take care of whatever problem the caller is experiencing. More often than not, call answering services base their very…