Bilingual Call Answering Services for Dentists
Your dental office needs to run like a well-oiled machine. There can’t be any hiccups and, since going to the dentist can feel stressful for many people, when your patients walk through the door they need to be greeted by a receptionist who is friendly and not stressed.
- But what if your practice is getting busier?
- What if you are getting more calls than before?
- What if your receptionist is out sick or on vacation?
- What if patients call after hours?
Is Hiring New Staff Truly the Only Solution?
Not necessarily. With AnswerHero’s virtual receptionist and call answering services for dentists, you can get your receptionist the help they need without incurring the overhead of an additional staff member. Read on to see how we help the dental office run smoothly.
Appointment Setting For Dentist Offices
Your staff has to deal with patients walking in for their appointments, paperwork for insurance companies, and a legion of other tasks. While many tasks have to be handled by your experienced office staff, others can be done by an experienced dental call answering service like AnswerHero.
Our appointment-setting service will free your staff to do the work they’re best at handling. We will answer your phones as well as take messages. If patients are trying to make appointments, we’ll have access to your appointment calendar and make those for you. You’ll let us know what time you’d like to schedule procedures, and we’ll follow your guidelines.
Save Time and Money With AnswerHero
Along with appointment setting, there are times when your office staff is performing tasks that are time-consuming instead of helping you with your practice. Instead of getting pre-approval for procedures from the insurance company, they are confirming customer appointments and answering simple questions that an answering service can handle for you.
Having a bilingual answering service for your dental office is vital to extend your reach to the entire local community. Not only can you reach Spanish-speaking clients, but AnswerHero’s after-hours answering service for dentist offices will help you serve clients at any time, day and night. If someone calls with emergencies overnight, we can fit them into your schedule seamlessly based on your prior instructions.
Our office staff can help yours to run more efficiently when we take away the time-consuming, mundane tasks that only take up your talented staff members’ time and energy. Give AnswerHero a call to see exactly how we can help.