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When Potential Customers Call Your Business, They Want To Talk To A Real Person. You call customer service and instead of a live person, you’re passed around the automated message system. The voice recognition feature keeps misinterpreting your answers, no matter how clearly you speak. You get louder and louder but the computer on the…

Losing a loved one is a trying time, and even more challenging is trying to take care of logistics while in mourning. When loved ones call the funeral home, they should be able to speak with a person who will have compassion instead of having to leave a voicemail. However, it’s not always possible for…

Whether your business is event planning, a car rental service, or a bed and breakfast, customers expect to be able to contact you during times that are convenient for them. That means you should have an answering service to cater to your potential customers at times that might not be convenient for you. Overflow During…

Churches provide valuable community services, spiritual guidance, and help for people in all types of circumstances. Whether it is arranging last minute wedding details, providing council to congregants, or taking care of routine administrative tasks, church work is often around the clock. That’s why a 24/7 call answering service is a great solution for busy…

Call centers can customize all of the answering services needed for your business. Based out of the U.S., English-speaking agents are trained to specifically respond to what your company considers necessary. Below are some examples of services a business can elect to implement. Medical/Dental Practices, Hospitals, Veterinarians, Government Agencies, Clinics, Law Offices, Banks and Schools…

Time constraints force office managers to juggle an enormous number of duties. A proper medical office setup will lead to a more streamlined and successful practice down the road. Without a scheduled strategy to organize and prioritize your office tasks, it’s easy to forget about important meetings and assignments. With the right strategies and tools, your practice can…