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Winter is a busy time for your snow removal business. When a storm hits, you are called upon to clear roads, driveways, and parking lots of ice and snow. No one wants ice or snow to keep them homebound. When the ground is covered, your customers want to schedule your removal services as soon as…

It’s a great time to be an e-commerce retailer. You can turn a profit by selling items online, and you don’t have to maintain a large sales floor. Additionally, you can save on staffing costs by not hiring salespeople. Of course, there are still times when customers will want to have personal contact with a…

As an events coordinator, you are responsible for helping clients’ big days go off without a hitch. You don’t want to let them down, but in the days leading up to the event, you may feel pulled in a hundred different directions. It may feel as if your phone never stops ringing. How can you…

If you are a florist, then you are no stranger to the phone ringing off the hook, especially during holidays. You can let the calls go to voicemail but consider that a new client who receives excellent service now can become a client for the rest of the year as they remember that there is…

Your practice provides valuable care to people in need. Their mental health is your top priority, so meeting with clients is your most important task. While you are meeting with your current clients, your other clients could be calling your office to: During an appointment with a client, you can’t pause the session to answer…

Table of Contents: Step 1: Visualize Your Goals “You can’t blow an uncertain trumpet,” said Theodore Hesburgh, president of Notre Dame University for 35 years. He was talking about the necessity of vision. In your business, your vision should be your rallying cry. Without it, you, your employees, and your company’s success will falter. What…