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With the popularity of online universities, and whether you are a small school just starting or a well-established larger school, you know that future students can come from anywhere in the world and that numbers do matter. This means that you’ll need a virtual receptionist capable of answering phones, directing students to the proper parts…

The data from cell phone carriers proves that over 30 percent of voice messages aren’t heard for at least three days. While you might not purposely ignore your messages, there aren’t enough hours in the day to listen and respond to every long message left on voice voicemail. When you’re a home builder, you’re almost…

Wedding planners are in-demand professionals who are organizational and planning wizards who walk their clients through the most important days of their lives. The work of a wedding planner begins long before the day of the wedding itself. They start months in advance scheduling, meeting with vendors, hiring photographers and booking the venue. With all…

When Potential Customers Call Your Business, They Want To Talk To A Real Person. You call customer service and instead of a live person, you’re passed around the automated message system. The voice recognition feature keeps misinterpreting your answers, no matter how clearly you speak. You get louder and louder but the computer on the…

Losing a loved one is a trying time, and even more challenging is trying to take care of logistics while in mourning. When loved ones call the funeral home, they should be able to speak with a person who will have compassion instead of having to leave a voicemail. However, it’s not always possible for…

Whether your business is event planning, a car rental service, or a bed and breakfast, customers expect to be able to contact you during times that are convenient for them. That means you should have an answering service to cater to your potential customers at times that might not be convenient for you. Overflow During…